Tuboloo uses wood, metal and coated shelves.

Tuboloo offers exact measurements and measurements for all of its furniture on the website to ensure you can choose the right furniture for your spaces. There is a tolerance of 3 cm.

Yes, Tuboloo offers custom-made products. You can discuss your wishes and requirements with customer service. Just write an e-mail to info@tuboloo.com with your ideas.

Tuboloo strives to use environmentally friendly practices in the production of its furniture. In addition, we use materials that are very durable, so the product has a long lifespan.

Tuboloo offers a wide range of colors and designs such as B. different types of wood, but also silver (galvanized) and black (anthracite) rods.

Tuboloo manufactures all of its furniture in Germany. The company relies on local production and ensures that all materials are of the highest quality.

Yes, the tubes and wood used by Tuboloo are 100% recyclable. The company focuses on sustainability and makes sure that its products are environmentally friendly.

The tubes have a diameter of 26.9 mm.

Our clothes rails can withstand up to 100 kg, but this can be less if the wall or ceiling cannot take the load.

Before use, it is recommended to wipe the poles dry with the cloth provided to remove the film of oil that is on the poles. This film of oil is there to protect the poles from rust during transport.

This is perfectly normal as we use tapered threads for maximum strength.

Tuboloo processes your order within 1-2 working days after receipt of payment. The delivery time depends on your location and may vary. However, we reserve the right for the order to take up to 10 working days to leave our warehouse. This can happen when there is a lot of ordering or when you place a large order.

Yes, you can change your order as long as it hasn't shipped yet. Please contact us as soon as possible at info@tuboloo.com to make changes.

To cancel your order, please contact Tuboloo by email at info@tuboloo.com or by phone at +4915782238637. You have 14 days from receipt of the goods to cancel your order.

Tuboloo will email you an invoice once your order has shipped.

If you haven't received your order within the stated delivery time, please contact Tuboloo at info@tuboloo.com to check the status of your order and find a solution.

Yes, Tuboloo furniture can be assembled by anyone. Professional assembly is not required.

No tools are required for assembly. Holes only have to be drilled and screwed when attaching the wall-mounted products. The matching screws and dowels are of course included.

The duration depends on the product and varies depending on which piece of furniture you have ordered. As a rule, however, it is faster than with Ikea furniture.

Yes, Tuboloo includes assembly instructions with every order.

If you have difficulties assembling your Tuboloo furniture, please feel free to contact our customer service at info@tuboloo.com. We are glad to help you.

Yes, Tuboloo offers a set-up service for a fee. Please contact our customer service at info@tuboloo.com for more information. However, this depends on your location and the order quantity.

That depends on the product. Some pieces of furniture can be assembled alone, while others require a second person.

Yes, this is entirely possible. You just have to think about it in reverse.

No, a floor attachment is only an extra stability, but is not absolutely necessary.

The delivery time depends on the product and varies depending on which piece of furniture you have ordered. In general, the delivery time within Germany is 2-3 working days.

All of our products are shipped free of charge.

Yes, once your order has shipped you will receive an email with a tracking link. This way you can track the status of your delivery at any time.

Yes, Tuboloo also delivers abroad, but only within the EU. The shipping costs outside of Germany are EUR 44.99.

If a product is damaged upon delivery, please contact Tubloloo as soon as possible to find a solution. Tuboloo can replace the damaged product or offer you a refund.

It depends on the agreement you have with DHL or DPD.

The delivery is made by our logistics partner DHL or DPD. Depending on the size and weight of the order, this can be done by parcel service or forwarding agent.

If your delivery is damaged, please contact our customer service immediately and ask the courier to issue you with proof of damage. We will endeavor to solve the problem as soon as possible.

Yes, you can specify a different delivery address when ordering. Please ensure that the address is correct and is in the same country as the billing address.

If you live nearby, that's entirely possible. To do this, please contact customer service at info@tuboloo.com.

You can return a product within 14 days of receipt. Please contact our customer service at info@tuboloo.com to receive a returns number and receive further instructions.

The product must be returned unused and in its original packaging. All accessories, instructions and invoices must be included. You are responsible for the shipping costs.

We process refunds within 14 days of receipt of the returned item. The refund will be made in the same way as the payment was made.

You are responsible for return shipping costs unless the product is damaged or faulty. In this case we will cover the shipping costs.

Personalized products can be returned in most cases unless they are damaged or faulty.

No, refunds will be returned to the same payment method used to make the purchase.

Yes, you can return your order within 14 days of receipt of the goods if you are not satisfied with the product.